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3.9 | 104 Reviews

Smart Top Control Dishwasher with 1-Hour Wash & Dry, QuadWash® Pro, TrueSteam® and Dynamic Heat Dry™

LG LDPH7972S

Available in 2 Color(s)

Features

  • Our leading 1-hour wash and dry cycle gives you sparkling, table-ready dishes in less time
  • High-pressure jets with 38% more cleaning power, as compared to our standard QuadWash®
  • Dynamic Heat Dry™ (2024)
  • TrueSteam® with Sanitization

Quick Specs

  • Type: Dishwasher
  • Style: Built In
  • Width: 23.75"
  • Height: 33.625"
  • Depth: 24.625"
  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: No
  • Decibel Level: 42.0 dB
  • WiFi Connected: Yes

See More

 
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The Industry's Leading 1-Hour Wash & Dry

LG's exclusive QuadWash® Pro and Dynamic Heat Dry™ technologies combine to deliver the industry's leading 1-hour wash and dry cycle 1 for sparkling, table-ready dishes in less time. So you can spend more time on what matters.

Watch Video

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Pro-Level Cleaning Performance

Tackle post-dinner cleanup like a pro with the enhanced cleaning power of QuadWash® Pro. High-pressure jets with 38% more cleaning power 2 , spray dishes from multiple angles, while soaking them with over one million microbubbles to help break down stubborn food residue and provide exceptional cleaning performance.

Watch Video

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Drier than Ever

Our Dynamic Heat Dry™ technology circulates hot air throughout the dishwasher for faster, more complete drying 3 that won't melt your plastics, delivering sparkling, table-ready dishes right off the rack.

Watch Video

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Clean, Sanitize, and Reduce Water Spots

LG TrueSteam® uses the power of steam to penetrate food residue and help eliminate water spots by up to 60% 4 . Plus, LG dishwashers are certified by the National Sanitation Foundation to reduce bacteria on dishes by 99.999% and reach a final rinse temperature greater than 150°F when operated on the Steam cycle 5 for peace of mind.

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Keep an Eye on the Clock

Conveniently manage your time with a hidden LED display that counts down the remaining cycle time. When the dishwasher is not in use, the display disappears for a sleek look.

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Make Room for Last-Minute Items

Use the handy slider to adjust the 3rd rack height-even when fully loaded-to make room for taller items at the last minute. Not only can you save time and wash fewer loads, it's also a convenient spot for hard-to-fit items like flatware, long-handled utensils or small espresso cups.

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Easy installation with pros and DIYers in mind

LG dishwashers are built with pros and DIYers in mind. Every dishwasher comes with a thoughtfully built base and standard hardware designs that helps save time and money. Every LG dishwasher includes features such as: Flexible Mounting, Factory-Installed 3/8" Brass Fitting and 6-Foot Drain House to help prevent leaking, Faster Leveling, Quick-Access Junction Box, No-Fuss Insulation Blanket, and Universal Installation Parts.

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Brilliant Visibility

Now you can check on dishes in an instant with the help of interior LED lighting. Two integrated tub lights turn on when the dishwasher door is opened, so you can easily check on your favorite mug.

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Built In Leak Protection for Peace of Mind

ThinQ monitors water supply, drainage and leakage and will notify you if any issues arise after installation. Built right in for worry-free operation. Compatible models with ThinQ Care will alert you as soon as there is an issue. 6

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More Flexibility Means No Dish Gets Left Behind

EasyRack Plus® lets you fit more dishes, run fewer loads and make short work of after-dinner cleanup. With three height settings, the upper rack adjusts effortlessly and smoothly to make room for tall stemware on top or oversize pans below. Customizable tines offer greater flexibility for loading dishes of all shapes and sizes without compromising cleaning performance.

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ThinQ® Helps Make Life Happen

The ThinQ® app offers control and convenience to help you simplify life and enjoy the comforts of home. Control your dishwasher remotely or use voice commands with Google or Alexa voice assistants. Plus, download additional cycles and access Smart Diagnosis, customer support, and more. ThinQ Care™ sends usage, maintenance, and diagnostic alerts to help your appliances run smoothly. ThinQ UP™ appliances receive software updates for new features and enhancements. 7

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Keep Your Appliance Running Smoothly

Available within the ThinQ® app, ThinQ Care provides proactive smart alerts for your LG appliance. Get notifications about usage, maintenance, plus early diagnosis, right on your smartphone. ThinQ Care will help you understand your appliance needs, avoid potential problems, and keep your LG appliance running its best for years on end.

The Industry's Leading 1-Hour Wash & Dry LG's exclusive QuadWash® Pro and Dynamic Heat Dry™ technologies combine to deliver the industry's leading 1-hour wash and dry cycle 1 for sparkling, table-ready dishes in less time. So you can spend more time on what matters.

Pro-Level Cleaning Performance Tackle post-dinner cleanup like a pro with the enhanced cleaning power of QuadWash® Pro. High-pressure jets with 38% more cleaning power 2 , spray dishes from multiple angles, while soaking them with over one million microbubbles to help break down stubborn food residue and provide exceptional cleaning performance.

Drier than Ever Our Dynamic Heat Dry™ technology circulates hot air throughout the dishwasher for faster, more complete drying 3 that won't melt your plastics, delivering sparkling, table-ready dishes right off the rack.

Clean, Sanitize, and Reduce Water Spots LG TrueSteam® uses the power of steam to penetrate food residue and help eliminate water spots by up to 60% 4 . Plus, LG dishwashers are certified by the National Sanitation Foundation to reduce bacteria on dishes by 99.999% and reach a final rinse temperature greater than 150°F when operated on the Steam cycle 5 for peace of mind.

Keep an Eye on the Clock Conveniently manage your time with a hidden LED display that counts down the remaining cycle time. When the dishwasher is not in use, the display disappears for a sleek look.

Make Room for Last-Minute Items Use the handy slider to adjust the 3rd rack height-even when fully loaded-to make room for taller items at the last minute. Not only can you save time and wash fewer loads, it's also a convenient spot for hard-to-fit items like flatware, long-handled utensils or small espresso cups.

Easy installation with pros and DIYers in mind LG dishwashers are built with pros and DIYers in mind. Every dishwasher comes with a thoughtfully built base and standard hardware designs that helps save time and money. Every LG dishwasher includes features such as: Flexible Mounting, Factory-Installed 3/8" Brass Fitting and 6-Foot Drain House to help prevent leaking, Faster Leveling, Quick-Access Junction Box, No-Fuss Insulation Blanket, and Universal Installation Parts.

Brilliant Visibility Now you can check on dishes in an instant with the help of interior LED lighting. Two integrated tub lights turn on when the dishwasher door is opened, so you can easily check on your favorite mug.

Built In Leak Protection for Peace of Mind ThinQ monitors water supply, drainage and leakage and will notify you if any issues arise after installation. Built right in for worry-free operation. Compatible models with ThinQ Care will alert you as soon as there is an issue. 6

More Flexibility Means No Dish Gets Left Behind EasyRack Plus® lets you fit more dishes, run fewer loads and make short work of after-dinner cleanup. With three height settings, the upper rack adjusts effortlessly and smoothly to make room for tall stemware on top or oversize pans below. Customizable tines offer greater flexibility for loading dishes of all shapes and sizes without compromising cleaning performance.

ThinQ® Helps Make Life Happen The ThinQ® app offers control and convenience to help you simplify life and enjoy the comforts of home. Control your dishwasher remotely or use voice commands with Google or Alexa voice assistants. Plus, download additional cycles and access Smart Diagnosis, customer support, and more. ThinQ Care™ sends usage, maintenance, and diagnostic alerts to help your appliances run smoothly. ThinQ UP™ appliances receive software updates for new features and enhancements. 7

Keep Your Appliance Running Smoothly Available within the ThinQ® app, ThinQ Care provides proactive smart alerts for your LG appliance. Get notifications about usage, maintenance, plus early diagnosis, right on your smartphone. ThinQ Care will help you understand your appliance needs, avoid potential problems, and keep your LG appliance running its best for years on end.

Features

  • Our leading 1-hour wash and dry cycle gives you sparkling, table-ready dishes in less time
  • High-pressure jets with 38% more cleaning power, as compared to our standard QuadWash®
  • Dynamic Heat Dry™ (2024)
  • TrueSteam® with Sanitization
  • Built In Leak Detection monitors water supply, drainage and drainage and leakage
  • When the dishwasher is not in use, the Hidden LED Front Timer disappears for a sleek look
  • The height-adjustable 3rd rack provides space to fit everything from long flatware to small cups
Capacity
Lower Rack Dish Height Limit 12.5"
Total Place Settings 15
Upper Rack Dish Height Limit 9"
Certifications
NSF Yes
Dimensions/Clearances/Weight
Carton Dimensions (in) (W x H x D) 28" x 34 7/10" x 29 3/5"
Depth with Door Closed with Handle (in) 26.81"
Depth with Door Open (in) 49.25"
Product Dimensions (in) (W x H x D) 23 3/4" x 33 5/8" x 24 5/8"
Product Weight (lbs) 92.15 lbs
Shipping Weight with Carton (lbs) 104.27 lbs
Features
Hidden Count Down Timer Yes
Heated Dry Option Yes
QuadWash® Pro Yes
3-Stage Filtration System Yes
ADA Compliant No
Detergent and Rinse-Aid Dispenser Yes
Drying System Dynamic Heat Dry
End of Cycle Indicator Beeper + END Indication on Display
Hidden Water Heater Yes
Hybrid Condensing Drying System Yes
Inverter Direct Drive Motor Yes
LoDecibel™ Quiet Operation 42 dBA
Multi-Level (5) Water Direction No
Number of Options 8(Flex Zone,Steam,High temp,Dry Boost,Delay Start-Up to 12 hours,Control Lock,Night Dry,Remote Start)
Number of Spray Arms 3 (Top, Upper, Lower)
Number of Wash Cycles 10(Auto,Heavy,Delicate,Refresh,Normal,1-Hour,Download Cycle,)
Leak Detection Yes
Rinse-Aid Indicator Yes
Safety Float Switch (Leaks) Yes
SenseClean™ Wash System Yes
Soil (Turbidity) Sensor Yes
Time Remaining Indicator Yes
TrueSteam® Yes
Variable Spray Intensities Yes
Vario Wash Yes
Dynamic Heat Dry™ Yes
1-Hour Wash & Dry Yes
Limited Warranty
Control Board and Rack Parts 2 Years
Direct Drive Motor 10 Years
Labor 1 Year
Parts 1 Year
Stainless Steel Door Liner or Tub 2 Years
UPC 48231344586
Power Ratings
CEE Tier 1
ENERGY STAR® Qualified Yes
Energy Use (kWh/Year) 238
Water Factor (WF) 2.9
Racks and Baskets
3rd Rack (Fixed) No
BPA-Free Nylon Coated Racks and Tines Yes
Cup Rack Yes
Cutlery Baskets Yes
EasyRack™ Plus System Yes
Fold Down Tines Yes (Fully Fold on Upper & Fully (Smart) on Lower)
Glide Rail Yes
Height Adjustable Middle Rack Yes
Height Adjustable Upper Rack Yes
Height-Adjustable 3rd Rack Yes
Rack Handle Yes
Stemware Holder Yes
Wheel Bearing Yes
Style and Design
All Available Colors PrintProof™ Black Stainless Steel
Control Panel Location Top Control
Electronic Controls Fully Integrated Control Panel
Fingerprint Resistant Yes
Handle Pocket Handle
LED Tub Light Yes
PrintProof™ Finish Yes
Tub Light Yes
Tub Material NeveRust™ Stainless Steel
Summary
Series LG
Dishwasher ThinQ® Smart Features
Monitor Cycle Time Yes
NFC Tag On No
Remote Control No
Remote Monitoring Yes
SmartDiagnosis™ Yes
SmartThinQ® No
ThinQ® Smart Technology Yes
wi-fi Enabled Yes
ThinQ UP™ Yes

Quick Specs


  • Appearance

  • Type: Dishwasher
  • Style: Built In

  • Dimensions

  • Width: 23.75"
  • Height: 33.625"
  • Depth: 24.625"

  • Features

  • Energy Star Rated: Yes
  • Stainless Steel Tub: Yes
  • Fully Integrated Controls: Yes
  • Tall Tub: No
  • Decibel Level: 42.0 dB
  • WiFi Connected: Yes
Poster Image

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Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.9 out of 5

72% of reviewers recommend this product.

5 Stars

Best Ever Dishwasher

Missie and Matt 10/2/2024

I love my new LG Dishwasher It is high tech cleans great and extremely quiet to run
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Value

 
5 Stars

Quiet and fully capable

Billj52 9/30/2024

Looked at current reliability ratings and lg dishwasher was the best on several reviews. The racks are nicely adjustable and dishes fit well. Wash features are plentiful and wash quality is excellent
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great Features

Broker2000 9/29/2024

Best dishwasher for the money Very low noise and great features.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

We buy Washer very good easy to used lg the best

Moteasm 9/27/2024

The best washer forever I recommend any Anyone to got lg They say Good appliances
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Very good machine

Alex S1 9/26/2024

Ive had this machine for 3 months. Its a very good machine however there is not intermediate wash cycle after 1hr. the next cycle is 2hrs and 25min. There should be another cycle in between.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Total disappointment...

Dan 305 9/23/2024

Bought LG dishwasher and paid for installation and removal of the old one. Requested COI for building access 3 times with various departments and never received it. Support company had no idea who can provide it. At the end I had to beg Property manager to let delivery crew into the building. They were not prepared to make installation and couldnt speak a word of English. Had to speak with their translator over the phone to discuss the situation. At the end they left without installing new dishwasher and left the old one in the kitchen? Support agent took the complaint and didnt provide any solution just a promise that someone will call me without any specific time?? As a final insult to the wound the model they delivered was not the RIGHT ONE. Knowledge.............0 Professionalism......0 Service...................0 Value......................0
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Runs great Very quiet

Broker1 9/4/2024

I purchased my dish washer for my new homeLooks awesome in our new kitchen.
Originally posted on lg.com

Yes, I recommend this product

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Quality

 

Value

 
1 Stars

First and Last time I buy from LG.com

MATTNY82 8/31/2024

I purchased this machine from LG.com directly. They missed the first delivery date then on the second delivery date the logistics company called me to tell.me that the unit was damaged and they would it be delivering it which is fair. I wastgen contacted by the logistics company and was told that I need to call LG and arrange for the replacement unit. Kind of odd to put that back on the customer when the word logistics is in your company title. Very long drawn out story short the customer support group is very limited in what they can do. One of these limitations was sending me a new machine asap. This has gone around and around with their team and unfortunately as the consumer you are just stuck with waiting. I requested a call back from a manager never happened. Dont ever request a callback from their system. Im still waiting on 3. In the endI will never purchase from LG.com again. Something so simple has been made so complicated. What was supposed to be delivered to me in 2 days is now going on week 3 and I still dont have a tracking number or install date but at least the order for the replacement was approved. Maybe once the product is delivered Ill come back and edit this with and update but again I still dont know when that will be.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
4 Stars

Great little dishwasher

CarmW 8/6/2024

This product looks sleek and is super quiet Once you step out of the kitchen its hard to hear. Inside has plenty of space for a variety of dish sizes and the 3rd shelf is super convenient. This thing really cleans The only reason its not a 5 star is because the wash and dry in an hour doesnt have the best drying ability. Weve had to set additional dry time.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
4 Stars

Has a big miss but a lot hits.

Tonjua 8/5/2024

The dishwasher works well. Says its a smart appliance however remote options require turning power on. If Im out and remember I didnt start. I cant remote start unless Im home to hit power. That makes this option completely worthless.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

Worked ok for 3 years but expensive to fix

MrandmrsH 8/5/2024

Weve had it 3 years and the top control panel is out $400 to replace it. Dont be fooled by the 10 year warranty sticker on it thats only for the motor. Would not purchase again.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Value

 
1 Stars

Worst Dishwasher Ive Ever Purchased

Clif10 8/5/2024

I purchased this product in June. It worked for two months and then threw and error code AE even though inspection revealed no leaks. The dishwasher would not reset and will not function with the AE code still active. Allegedly LG service is showing up at some point to look at it. Even if they do show up and fix it it is unacceptable for a product to brick itself in under 2 months. Ive owned other dishwashers and never had a problem like this which I think indicates the poor quality control at LG. In short this is the worst dishwasher Ive ever owned although since it is completely non-functional at the moment its a bit of a stretch to even call it a dishwasher
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

New LG Dishwasher

Con24 8/1/2024

Have been using my new dishwasher for about 4 months now. It has a wide variety of settings - dishes come out clean unless I use an incorrect setting. Fairly quiet and very easy to keep the front of the dishwasher spotless. Love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

LOVE LG PRODUCTS

DAVID FOR LG 7/28/2024

I LOVE MY NEW SMART TOP CONTROL WITH 1-HOUR WASH DRY QUADWASH PRO TRUESTEAM AND DYNAMIC HEAT DRY DISHWASHER EVEN THOUGH I HAS TO SEND A REPAIR REQUEST IN ALREADY FOR THE TOP RACK ASSEMBLE THAT HOLDS THE SPOONS AND FORKS WHICH BROKE AND NEEDED REPLACING.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
3 Stars

So so

RhKHa 7/27/2024

Ive had this a little over a month and I only like it so so. It cleans but when I have the dry boost added it still does not dry dishes. Lower rack seems flimsy and bends over so my glasses dont stay upright
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dan1008 7/4/2024

Have had to call for service two times within first three months of ownership
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Dishwasher good Installation Bad

beg13 7/2/2024

The dishwasher is great now that it is installed. But the install took a month and 3 visits. It was not originally delivered with the installation kit that was included in my order. The responsibility then fell on me to coordinate any additional install/service calls even though I had paid for the install kit and the labor to do the install. They have no process to account for this scenario. And so the dishwasher sat in my garage for a month while I made several calls and had several service techs show up with no install kit. I dont understand why LG would spend so much time developing marketing and selling great products only to partner with sub-standard delivery and installation providers. It really taints the entire experience. And while the product itself is great quiet does the job cool third shelf and looks great there is no way that I can recommend this product unless you buy the install kit separately and install yourself.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Do not buy it

Ulises01 6/26/2024

If you are buying this product do add extra warranty
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Buyer beware

Lisa Minor 6/21/2024

Ive had this for a month and Im so unhappy moisture stays inside and caused mold. The technician told us leave the door open. DONT BUY who wants mold on their dishes
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
2 Stars

Dishwasher woes.

Helent2 6/14/2024

Ive had this dishwasher for 10 months. Ive been underwhelmed by it. It doesnt clean my dishes as well as it should. The sprinkler arm under the top shelf came off already had to be replaced.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

Worst dishwasher of my life

Horrrrrible 6/11/2024

1000$ garbage worst customer service technicians deliberately dodging issues condescending remarks trying to pin the customer with under warranty productts no return policy buyer beware buy at your own risk Not drying dishes at all trying to hide begind rinse aid as if rinse aid generates heat
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

3 Stars

Ok product terrible support

AngryTom 6/11/2024

Product is fine if not overpriced. DO NOT buy this product or any LG appliance online with installation though. The delivery service provider they use does not coordinate delivery and installation so youll be left with a boxed appliance until installation is scheduled. Installation isnt scheduled until after the unit is delivered so you could be living with an appliance in the way for who knows how long. A local shop that can order this unit for you will at least install it on the same day and probably do a better job anyway. LG customer support is if Im being polite absolutely pointless. The AI chatbot does nothing at all like doesnt even do better than searching their website for information. Their live agent chat is pretty bad and in general isnt going to really do anything for you besides call an LG repair location near you. They base their referral to local repair on the schedule that the local company gives them so youre almost guaranteed to get better and faster service by just calling an LG authorized repair person yourself. The only good thing I can say about LG is that you can usually buy parts for newer products you can sometimes find parts for older products and most of their appliance manuals have wiring diagrams and some basic trouble shooting steps that are good if youre handy enough to do your own repairs. If you arent be prepared to replace extra boards and components when the repair technician comes to your house. Ive got several LG devices in my house laundry washer and dryer fridge TV sound system even a computer monitor. But the support experience Ive had with them likely means that as these units need replacing or expensive repair Im just ditching LG entirely. Nobody needs to be this frustrated when they need support or service.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Great features

LynnAnne 5/16/2024

The dishwasher is so quiet I have to check to make sure it is actually running. I love the third shelf for my knives and small meal prep cups. I love that I can download features from my phone especially the feature to do a 15 minute rinse of the dishes so they will not produce odors while waiting to fill up the dishwasher during the week.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
5 Stars

Love the 1 hour cycle.

Rupedooo 5/13/2024

Had it for two months and were happy with the washers performance.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Great Features

Heartfelt 5/8/2024

Love all of the cute setting like you can change the ending music also it has an awesome one hour feature. Now the dishes get done way faster
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
5 Stars

Love the 1 hour wash cycle....

Heartfelt 4/23/2024

I really like this dishwasher I had to replace my 20 year old KitchenAide so I chose this one... I love the one hour was cycle. I do think that my KitchenAide was built a little better and the rack seemed to be a little sturdier. But this one I really like due to again the one hour wash cycle
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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Quality

 

Value

 
1 Stars

BEWARE

RD1231 4/23/2024

CLEANS WELL BUT BANGS LOUDLY NOBODY CAN FIX THIS
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Quiet Some problem solving.

Heidi K 4/13/2024

Delivery was an ordeal but tmay have been LG subcontractor. They kept dropping it while taking it off the truck so make sure you check over the washer closely as you have only 48 hours to notice a problem. By the time I got it installed I saw it was wet inside and thought it was used. LG said it was normal due to testing before leaving the factory. Installed easily except for the sound insulation that goes under the door by the kick plate. The instructions were bad so find the Youtube video for the LG dishwasher sound insulation kit and follow that. Its simple and makes a big difference. The installer couldnt figure that out. In fact the installer told me it was impossible to remove the old washer to install this one and all sorts of things. He was a delivery man who installs. Love the features though I havent used a lot of them in the first few months of owning. Ours arrived with a lower rack that wouldnt stay on track the wheels were too close together. Customer service was great once I went through all the problem solving they sent another rack that works like a dream. Love the flexibility of half the tines being able to go up or down for different ways of loading. It was awkward getting to an efficient process but were there now. It holds more than our previous one per load due to the flexibility. It never gets the dishwasher entirely dry though my dishes are mostly dry. The top rack is handy though we still keep forgetting to empty it until we need something from it. Its nice to be able to adjust the height of the middle rack and it does so fairly easily. Nervous about breaking it though so I avoid it. It was so quiet I wasnt sure it was working at all but due to the bottom rack not staying on track we thought the sound insulation sheet was too large to allow the door to stay open flat and that it was the reason for the rack going off track. The plate was cut to fix the problem only to find it wasnt the problem in the first place. As I said the installation directions for it were so bad we didnt know. Trying to find another has been impossible. LG claims its from the store or delivery people. Store doesnt know what it is. Delivery people say its been over 30 days so cant help. Took longer than 30 days to get it installed. But I feel LG caused the problem with a faulty rack and poor directions so should send another yet they have no part number for it. It does make a huge difference in the sound so be sure yours is done right and was delivered. It comes in a roll separate from the dishwasher.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Flexible holds a lot

Heidi K 4/8/2024

Im still getting used to remembering to empty the third rack but it is convenient. Upon delivery the lower rack was always falling off the track it could never be right. I called LG and they sent a new one that is excellent no problem at all. I like how flexible the racks are for adjusting tines to each loads needs but so far I have a few bowls that just never seem to find the right size width of tines to hold them in a way that they arent laying down and taking up a lot of room. The options of placement are flexible enough for me to solve the problem by the time its full enough to start. I like that I can wash half a load at a time though I havent done so yet. I simply havent read the directions for any of the fancy functions like using the wifi and phone. My favorite thing about it is how quiet it is. It really is quiet though it was more so before I cut the sound insulation sheet in attempts to allow the door to open all the way when I thought it prevented the rack from remaining on track. I cut it so the door would open further and now I have less sound insulation and nobody seems to be able to identify the fact that the insulation sheet exists to find a replacement. LG knows what it is but says its from the store and installers. The store doesnt know what it is and the installers wont respond. It was part of the dishwasher not any plumbing part. It would have helped immensely if the directions for its installation were better. They were actually a hindrance. Look up the Youtube video for its installation. Keywords LG sound insulation kit installation.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Price is comparison to other brands.

ALFEE 4/1/2024

This dish washer is very quite. The controls setting are not as convenient because they are in the top of the door. Loading the washer is some what tricky due to the rack placement. Although there is a message that the cycle is complete there should also be a message when cycle are completed noting Washed or Waiting To Wash.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

One hour wash

Beckpiano 3/19/2024

I have had my dishwasher for about a month. I love the 3rd rack for silverware which frees up the bottom rack for more dishes. The one hour wash gets everything clean the first time even stuck on food.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Very happy with my purchase

Beckypiano 3/19/2024

I love the LG dishwasher It has more space inside than any other brand I looked at and the 3rd rack is perfect for silverware which leaves more space on the bottom rack for dishes. The one hour wash cycle cleans perfectly every time even on dried on dishes.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Do not buy

Alicia5 3/12/2024

I tegret biying this unit. It leaves my dishes sopping wet. The shortest cycle is over an hour and the longest cycle which is what you need to get a full load done and less wet with the so called air dry is over 3 hours. A dishwasher is supposed to help you save time and money using less water. Tbis unit is a fail
Originally posted on lg.com

No, I do not recommend this product

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1 Stars

Reddit 55 3/9/2024

I dont have it yet when the drivers arrived I inspected it and found two scratches on the door so I refused it. They took it back. Im supposed to get another one but I havent heard anything yet.
Originally posted on lg.com

No, I do not recommend this product

4 Stars

Best Silent Dishwasher

DanaC 3/7/2024

We bought this a couple months ago. We are loving how quiet it is. My husband installed it himself and said it was pretty easy to do. What I dont like is that the racks have folding slots and they are always coming down when I dont want them to.
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Great price

FireBob 2/25/2024

We thought this a few months ago and really love it Does a great job cleaning the dishes and its super quiet
Originally posted on lg.com

Yes, I recommend this product

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5 Stars

Quiet and effective

Suzanne F 2/22/2024

This replacement is so much quieter than my old one - and it cleans really well - no residue left on the top rack glasses
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Disappointed

Disappointed 1021446788 2/19/2024

I got this dishwasher in September 2023 here we are in February 2024 and the wheels fell off
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Exciting new concept

STUNA 2/19/2024

Absolutely the finest dishwasher that I have ever owned. Being able to have a one hour cycle is like having a second dishwasher. In the kitchen. All prep dishes during family dinners can be placed in the dishwasher and done before supper is concluded.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

WASTE OF TIME AND MONEY

Alicia5 2/6/2024

I bought this dishwasher several months ago and have only used it 5 times I am extremely disappointed with this unit. The dishwasher takes over an hour to wash on a short cycle and over 3 hours on a heavy load cycle The dishes are always wet sopping wet if you dont use the boost dry and steam buttons. The dishwasher was invented to make your life easier. Instead this unit will make your life harder. You will spend more time waiting for the cycle to finish and drying every single dish. You will also have to dry the inside of the dishwasher as it leaves water inside I regret buying this. I wish I still had my Bosch.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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1 Stars

Dishwasher issue

Kiwi queen 2/5/2024

I have not yet used my new dishwasher because unfortunately when I went to install it the screw that connects the cover of junction box would not come out so could not hook up the machine. After several attempts I am now returning this for a replacement. I will update once I have that and it is installed. I have waited to get this dishwasher so am hoping my replacement does not have the same issue.
Originally posted on lg.com

No, I do not recommend this product

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4 Stars

Nice washer looks good and cleans very well

Cmeb 1/31/2024

Cleans dishes very well and looks nice not too loud bought directly from LG online no problems with delivery installation with both included in price only trouble is the lower rack needs to be manually lifted out over the door to keep it from falling backward while loading and the middle shelf also easily falls back while loading - a design flaw?? Also our touchless faucet frequently starts and stops during the wash cycles we will need to contact LG about that - generally happy with the purchase lots of programmable options.
Originally posted on lg.com

Yes, I recommend this product

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4 Stars

Happy with my LG

Thea fey 1/31/2024

We got the dishwasher in May and it leaked but the service was great. Love the count down clock and its really quiet. The dishes get very clean. We ended up buying a LG range too Love it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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4 Stars

Its very quiet. Love the timer on the front

TheaFey 1/30/2024

We liked the dishwasher and its features. Unfortunately there was a leak that couldnt be repaired after 2 attempts. We had to return it. Everyone I spoke with at LG was helpful with a resolution
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

OK dishwasher but middle rack issues

rmarsh1996 1/24/2024

Im very frustrated with the product and the service. Overall the dishwasher is OK. However I have a problem with the middle rack constantly sliding out despite me trying to push it back in. The rack wants to constantly roll out even when empty. I contacted customer service and only got recordings/chats. I received a text with a link on how to adjust the height of the racks and the tines within the rack. This didnt help because it wasnt the problem. The case was closed less than 24 hours later as being resolved but the rack is still constantly falling out which is very annoying when Im trying to load the lower rack.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Sooo Quiet

FlowersPower 1/22/2024

We bought this dishwasher when we moved into our new home. We love it It washes everything so well and it is the quietest dishwasher Ive ever heard or owned.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Great features

Satisfied custome 1/22/2024

I bought this washer a month ago and so happy with its look and performance LG is the best company when it comes to customers services and warranty They are prompt and take care what they promised on the paper during your purchase
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Dont rely on LGs contracted installer.

HighlyUpset 1/8/2024

If you plan on having the dishwasher installed via LGs 3rd party contractors make sure your existing setup does not or will not need a drain hose extension. My existing LG dishwasher has a extension hose attached to it. The contractors refused to install the new dishwasher due to this extension hose. They refused to check if the new hose would be long enough to eliminate the hose extension. I already waited an extra week for the install due to the company changing my install date without notifying me - Then when its finally the day of install they immediately refuse. I had purchased my own install kit which included hoses long enough to get the job done - yet they still refused stating theyre only allowed to use their own hoses due to liability. As a 3rd party installer they should be equipped with hoses of various sizes/lengths in order to accommodate various customer environments. Im left with an Uninstalled dishwasher still in the box.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

I love the light first dishwasher ever

Paul Loves the DISHWASHER 1/8/2024

I love my new dishwasher Best ever also got A stove and and a refrigerator
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Not working

HMss1223 1/3/2024

Broke down very quickly. Hopefully will be repaired soon
Originally posted on lg.com

No, I do not recommend this product